About Us

Vitaronne was founded with a clear objective: to offer products that contribute to a healthier and more balanced life.

We carefully select products in the areas of health, lifestyle, training, and recovery, always with an emphasis on quality and genuine added value.

With thousands of satisfied customers and a 4.6 ⭐ rating, we know we're making a difference.

Whether you want to take care of your health or are looking for a thoughtful gift, you'll find what you're looking for here.

Welcome to VITARONNE.

Customer service

Have a question? Contact our customer service: we will endeavor to respond within 24 hours, 7 days a week.

Monday to Friday: 8 a.m. to 8 p.m.; Saturday and Sunday: 8 a.m. to 4 p.m.

✉️ business@vitaronne.com

Frequently Asked Questions

How can I return my order?

Not entirely satisfied with your order? Before opening a dispute with your financial institution or PayPal, please contact our customer service at business@vitaronne.com.

Indicate DISPUTE in the subject line of your email and explain the situation.

These emails are treated with absolute priority — your issue will be resolved more quickly than by going through a bank claim.

The estimated delivery time has passed. Where is my order?

Unfortunately, a package may be delayed during transit.

You can check the status of your order by contacting our customer service. Please provide your order number and write from the same email address used during the purchase.

Before opening a dispute with your financial institution, contact us at business@vitaronne.com with the subject line DISPUTE and explain the situation. We recommend writing to us first — we will help you as quickly as possible.

When will I receive my order?

We believe you shouldn't have to overpay for the product you want. That's why we ship our products directly from our supplier.

This allows us to save on shipping, warehousing, and packaging costs — and offer you our products at a fair price.

Your order is processed in two stages:

Processing time: your order is validated, quality-checked, and packaged. All orders are sent to the distribution center within 48 hours of purchase.

Delivery time: this is the time it takes for the package to travel from the distribution center to your address.

Delivery time is usually 10 to 15 business days.

Are you not satisfied with your order?

Before opening a dispute with your financial institution or PayPal, contact us at business@vitaronne.com with the subject DISPUTE and explain the situation.

These emails are treated with absolute priority and will resolve your issue faster than a bank claim!

Where can I find my tracking number (Track & Trace)?

You can track your package using your 4 or 5-digit order number (#xxxxx) and your email address.

Click here to track your order. (→ link to your order tracking page)

My tracking number shows no information. How is this possible?


Tracking information becomes available as soon as your package is picked up by the carrier. Please note that delays may occur, and it sometimes takes a little longer for the information to be updated.

  • Free shipping

    Free and insured shipping on all orders. Each package is shipped with a tracking number (track & trace) via Canada Post.

  • "MONEY-BACK" GUARANTEE

    We offer a 100% money-back guarantee within 30 days of receiving your order.

  • Over 3,000 satisfied customers!

    Vitraronne has over 3,000 satisfied customers and boasts a rating of 4.6/5